**Update as of 3/20/20: Due to regulations surrounding COVID-19 and statements from our carriers, shipping will be delayed 5 to 8 business days**
We use USPS and Fed Ex and ship Priority. We also use USPS to ship First Class. Our normal time to process and ship your order is 2-3 business days. We view orders placed Friday on the next business day.
We are unable to ship on weekends and holidays which will extend order processing. Extended times may also occur during sale periods. We apologize for any inconvenience during these times and thank you for your understanding.
We provide an email shipment notification for every order. In most cases, tracking information can be used to monitor your shipment. *
We urge you to add optional services to help protect against lost orders, theft and damages during transit. At check-out, you have options to select signature confirmation (someone over 18 must be home to sign) and/or insurance (best way to recover damages). We are not responsible for delivery issues that may occur once the carrier accepts the package.
We DO ship INTERNATIONALLY. Please see shipping information listed under each item. International delivery can take 2-3 times longer than domestic shipping. We work diligently to get orders out quickly to help improve your delivery time.
We are not responsible for customs fees, taxes/VAT, or other related costs.
Please note that using USPS First Class International shipping method is not trackable on-line once it leaves the United States. This is a function of USPS software and outside our control. If you wish to track your order, please choose USPS Priority Mail or FedEx.
Please review your shipping address before paying for your order. Please edit your account details for corrections. If the address you provide is incorrect, there may be a delay with delivery. If your address is incorrect, it may be returned to us. You will be responsible for any costs to re-ship your order.
*Shipping times may be delayed during sale periods.