Privacy Policy

Shipping and Delivery Disclaimer

Once your order leaves CROWNHAIRMAJESTY and is entrusted to our delivery service, we cannot accept responsibility for lost, stolen, or damaged packages. If you encounter any delivery issues, please contact your local postal service directly.
Please ensure your shipping address is correct at checkout; CROWNHAIRMAJESTY is not responsible for incorrect addresses provided. If a package is returned due to an incorrect address, you will be responsible for paying the additional shipping fee.
Please highlight this information clearly.

Who we are

Our website address is: https://crownhairmajesty.com (hereinafter “the Website”). By visiting the Website, you are consenting to our Privacy Policy.

CROWNHAIRMAJESTY is committed to safeguarding the privacy and personal data of individuals who visit our Website and use our online facilities and services. We take all necessary measures to ensure that personal information is collected, processed, stored, and protected in compliance with the EU General Data Protection Regulation (GDPR) and any other applicable data protection laws.

What Personal Data We Collect and Why We Collect It

1. Comments:
   When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to facilitate spam detection.

   • Gravatar Service: An anonymized string of your email address (a “hash”) may be sent to the Gravatar service to see if you have a registered account. The Gravatar service’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) is visible to the public in the context of your comment.

2. Cookies:

   • Comment Cookies: If you leave a comment, you may opt-in to save your name, email address, and website in cookies for your convenience. These cookies last for one year.
   • Login Cookies: If you have an account, when you log in, we set cookies to maintain your login session. Login cookies last for two days, and screen preference cookies last for one year. Selecting “Remember Me” keeps you logged in for two weeks. Logging out removes these cookies.
   • Editing/Publishing Cookies: If you edit or publish an article, a cookie will be stored in your browser indicating the post ID of the article you edited. This expires after one day.

3. Embedded Content from Other Websites:
   Articles on the Website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other site directly. These external websites may collect data about you, use cookies, include additional third-party tracking, and monitor your interaction with their content. If you are logged into those external websites, your interactions may be tracked.

Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:

• Consent: By commenting or providing personal information on our Website, you consent to the processing of your personal data as described in this policy.
• Legitimate Interests: We may process data to improve the user experience, maintain site security, and prevent spam.
• Compliance with Legal Obligations: We may process personal data as required by applicable laws and regulations.

Who We Share Your Data With
We do not sell, rent, or trade personal data. If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

Data Retention

• Comments: Comments and their metadata are retained indefinitely to streamline moderation.
• User Profiles: For users that register on our Website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit this information.

Your Rights Under the GDPR
If you reside in the EU/EEA or a jurisdiction with similar data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request that we correct any inaccuracies in your personal information.
• Erasure (“Right to be Forgotten”): Request that we delete your personal data, subject to our legal and contractual obligations.
• Restriction of Processing: Request that we limit the processing of your personal data under certain circumstances.
• Data Portability: Request to receive the personal data you have provided in a structured, commonly used, and machine-readable format, or request that we transmit it directly to another data controller.
• Objection: Object to the processing of your personal data under certain conditions.
• Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at the email address provided on our Website. We will respond to your request within the timeframe required by law.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. This may involve transferring your data outside the EU. We will ensure that appropriate safeguards are in place as required by the GDPR.

Security Measures
We take appropriate security measures to protect your personal data against unauthorized or unlawful access, alteration, disclosure, or destruction. However, no internet-based site or transmission is completely secure, and we cannot guarantee absolute security.

Contact Information
For questions, concerns, or to exercise your rights under the GDPR, please visit the “Contact” section of the Website to get in touch with us.